Skip to content
euron
Get the app

Privacy Policy

Last updated 12 October 2026

Last updated: 3 October 2026

1. Who we are

Euron, operating from Dubai, United Arab Emirates, and Türkiye ("Euron", "we", "us") operates the Euron mobile application and euron.to, and is the controller of your personal data. Contact: [email protected].

2. What we collect

You give us

  • Email address — Sign-up — Account identity, security notices
  • Display name and handle — Sign-up — Shown publicly in the app
  • Profile photo — Optional — Your avatar
  • Posts and comments — When you write them — The social feed
  • Withdrawal addresses — When you withdraw — To send your funds

We generate

  • User ID — To identify your account
  • Trades, positions, balances, ledger entries — The service itself
  • Deposit addresses derived for you — To receive your funds
  • IP address and user agent at sign-in — Fraud and abuse prevention
  • Country code — Regulatory eligibility
  • Device push token — To deliver notifications you enabled

We do not collect

Location of any precision. Contacts. Calendar. SMS or call logs. Health data. Browsing history outside the app. Advertising identifiers. Card or bank details — we never see a payment instrument.

3. What we do not do

  • We do not sell your personal data.
  • We do not share it with advertisers or data brokers.
  • We do not track you across other apps or websites. The app contains no advertising SDK and requests no advertising identifier.
  • We do not use your data to train models.

4. Who we share with

  • Google Firebase — Email, user ID, push token — Authentication and push delivery
  • Our hosting provider — Data at rest on our servers — To run the service
  • Our email provider — Email address, message content — To send account and security email
  • Regulators and law enforcement — Only what is legally compelled — Legal obligation

Market price feeds are called by our servers, never by your device, and receive nothing about you.

5. Cookies

The website sets only the cookies needed to run it: a session cookie and a security (CSRF) token, plus a sign-in cookie for the admin area. There are no analytics or advertising cookies, so there is nothing to opt out of. The app stores your sign-in token in the device's secure storage.

6. Public by design

Your handle, display name, avatar, posts, comments and — if you enable portfolio visibility — your positions are visible to other users. Turn portfolio visibility off in Settings if you would rather it were not. Anything you post can be seen, quoted and screenshotted by others.

7. Legal bases

We process personal data under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), Türkiye's Personal Data Protection Law (KVKK, No. 6698), and — for users in the UK or EU — the GDPR, on these bases:

  • Providing the service — Performance of a contract
  • Security, fraud prevention — Legitimate interests
  • Regulatory records, sanctions screening — Legal obligation
  • Notifications you switch on — Consent

8. Retention, and the one exception

We keep your account data while your account exists, then delete it.

Financial records are the exception. Ledger entries, trades and transfers are retained for the period our financial regulations require — commonly five to seven years — after your account is deleted. They are held in anonymised form, disconnected from your name, email and profile. We cannot delete one side of a double-entry record without corrupting the books, and we are required to be able to reconstruct transaction history.

9. Deleting your account

Deletion marks the account pending, then purges personal fields after 30 days, during which you can reverse it. After that, see section 8.

10. Your rights

Access, rectification, erasure (subject to section 8), restriction, portability, objection, and withdrawal of consent. Email [email protected]; we respond within 30 days. You may complain to your data protection authority — in the UAE, the UAE Data Office; in Türkiye, the Personal Data Protection Authority (KVKK).

11. Security

TLS in transit. Encryption at rest. Optional biometric lock and two-factor authentication. Withdrawal address allow-listing. Balances in a double-entry ledger reconciled nightly. No system is perfectly secure, and we will notify you and the relevant authority of a breach affecting you as the law requires.

12. Children

Euron is for adults, 18 and over. We do not knowingly collect data from children. If we learn that we have, we delete it.

13. International transfers

Your data may be processed outside your country. Where it is, we rely on adequacy decisions or standard contractual clauses.

14. Changes

We will post changes here and, for material ones, notify you in the app.

← Back to euron